What is Reseller
This is when hosting companies offer their
services to smaller companies or individuals, who wish to resell the actual
hosting services as part of their own offerings. This is of great benefits
for resellers, as they don’t need the hardware, bandwidth, or IT staff to
actually run the services.
Who would want to resell web hosting?
A typical example would be a person or company who would like to own his or
her own web hosting company? Another might be a web designer that would like
to offer hosting services to show his or her customers that they support the
"whole" package. Being a web host of sorts can be beneficial for many
What is Private Labeling?
Private labeling is when the hosting reseller advertises his company as the
actual service provider, and does not use the name of the actual underlying
web-host provider. This way the customers do not know who the actual
provider is, and do not try to go around the reseller for a better price. In
most cases, the customer does not even know that he is using a reseller.
So I can create a web hosting company without having
any hosting equipment?
Yes. You don’t need web servers, DNS servers, mail servers, or even a good
connection to the Internet. Many reseller-hosting companies supply you with
the tools that you need to be successful in the online hosting market. You
can even find resellers with ready-made templates that can have “Your Name”
hosting company website up and running in a very short amount of time.
How easy is it to set up and create web host accounts
for my customers?
This depends on your provider. Most of them provide an easy to use control
panel that will let you control most aspects of your business. This makes
the creation and maintenance of your customer’s accounts quite simple.
If one of my customers has a problem, who do they contact?
In most cases, even though you are not the actual provider of the resources,
it is still your responsibility to provide the first tier support to your
customers. You will have the ability to fix certain aspects of your
customer’s sites, but for the really technical issues, you will need to
contact your provider to assist you.
Exactly what hosting options can I resell as my own?
Just about any type of account is available for reselling. This includes
shared hosting, dedicated hosting, and even co-location. The available types
will vary from provider to provider, so be sure to find a provider that
offers all of the plans you think you will need before signing on with one.
Can I resell additional add-ons to the hosting plans I
Yes. You will find that many providers offer additional services, such as
extra pop3 accounts, e-commerce add-ons, domain registration and transfer,
and database support at an additional cost. These additional features are
normally available for reselling as well, giving you the ability to offer
your customers a full suite of hosting options. Again, these features and
the availability of them vary depending on your provider.
What are some good questions to ask a Reseller Hosting
Provider before I sign up?
As described above, some good questions to ask your prospective hosts
follow. Knowing the answers to these questions will allow you to prepare
yourself and your customers to the kind of service that you can provide.
• Do you provide Private Label reselling?
• What different account types can I offer?
• What additional features can be added to an account?
• What kind of interface do I have to modify a customer’s account, and how
much control will I have?
• How quickly can I get a new customer up and running?
• What hours is your management staff available for problems and issues?
• How often to you backup the servers?
• What kind of guarantee do you have for uptime?
Glossary of terms:
How much information can be carried in a given time period over a wired or
wireless communications link, like the Internet.
In general, co-location is moving or placing things together, sometimes
implying a proper order. On the Internet, this term is used to mean the
provision of space for a customer's telecommunications equipment on the
service provider's premises. For example, a Web site owner could place the
site's own computer servers on the premises of the Internet service provider
(ISP). Or an ISP could place its network routers on the premises of the
company offering switching services with other ISPs. The alternative to
collocation is to have the equipment and the demarcation point located at
the customer's premises.
An administrative tool provided by some web hosts to ease the maintenance of
your hosted website.
The Dedicated Hosting environment provides an exclusive server or servers
devoted solely to your web site. You do not share a server with other
customers, as with shared hosting.
The domain name system (DNS) is the way that Internet domain names are
located and translated into Internet Protocol addresses. A domain name is a
meaningful and easy-to-remember "handle" for an Internet address.
Shared hosting is Web hosting in which the service provider serves pages for
multiple Web sites, each having its own Internet domain name, from a single
Web server. Most web hosting companies provide shared hosting. Although
shared hosting is a less expensive way for businesses to create a Web
presence, it is usually not sufficient for Web sites with high traffic.
Uptime is a computer industry term for the time during which a computer is
operational. Downtime is the time when it isn't operational. Uptime is
sometimes measured in terms of a percentile. For example, one standard for
uptime that is sometimes discussed is a goal called five 9s - that is, a
computer that is operational 99.999 percent of the time.